Return and Refund Policy
ohitsnatural.com orders can only be canceled or modified if they have not yet been processed for shipping. Please note a 10% restocking and payment processing fee will be charged for all orders that are cancelled. Shipping charges will not be refunded after an order is placed. This charge is used to cover our fees incurred by processing electronic payments.
Due to the freshly hand made, natural and organic nature of our products, we cannot accept returns or exchanges. This policy ensures the freshness and potency of our products.
However, we want you to love your products as much as we do, so if you are unsatisfied in any way please contact us within 14 days after receiving your order and we will find an agreeable solution.
Additional non-returnable and non-refundable items: Trails, Samples, Gift cards, shipping charges.
Contact us at firstname.lastname@example.org we will do everything we can to help.